Optimize Call Center Scheduling: 7 Proven Strategies
Connect Insite2024-05-22T15:19:39+00:00Optimize Call Center Scheduling: 7 Proven Strategies ...
Improving Call Center CX, Reduce Repeat Call
Connect Insite2024-02-08T19:20:26+00:00Insite helped a multinational corporation that designs, manufactures, markets, and distributes vehicles, parts, and ...
Reducing AHT Through Call Center Training
Connect Insite2024-02-08T19:21:18+00:00Insite helped a major faucet company that makes residential and commercial faucets for kitchens ...
How Quality Affects CSAT in Your Call Center
Connect Insite2023-08-21T17:09:22+00:00How Quality Affects Customer Satisfaction (CSAT) in Your Call Center ...
Success Strategies for Mergers & Acquisitions
Connect Insite2023-08-21T17:09:39+00:00Mergers & Acquisitions: Due Diligence & Post Deal IntegrationEvaluating a contact center for merger or ...
Is your BPO Vendor right for you?
Connect Insite2023-07-21T16:52:08+00:00Are You Working With the Right BPO? Many BPO ...
Insite new HQ video
Connect Insite2023-08-21T17:19:45+00:00Tour Our New Headquarters Insite completed construction of its new, 13,000 square foot ...
How Insite Consultants Improve Contact Center Operations
Connect Insite2023-07-21T16:49:45+00:00See how our consultants work with you ...