Insite also offers The Mastery Certification Program. This program supports your initiatives in developing your most precious resource: your employees. We cover the most critical areas of contact center and back-office operations in our training series. We also provide training, tools, and best practices for leaders who don’t have the time or resources to do so in-house.
Insite offers certification courses in Sigma at both the Yellow and Green Belt levels. These courses are fully customizable training sessions that introduce more efficient problem-solving techniques and teamwork methodologies.