Meet Chris Rozum


I started Insite in 2007 after a multi-year career in contact centers and consulting firms and have a great passion for improving, training, and optimizing processes within call centers and back-office environments. I am proud to lead a team of Human Operations Experts® that have solved operational challenges for over 200 companies in 700+ cities and 14 countries across the globe. Our team has delivered time and time again on our 3x ROI guarantee with clients such as Delta Faucet, Mercedes, and TD Bank, and we have saved our clients hundreds of millions of dollars in efficiency improvements. I look forward to connecting and learning more about how I can do the same for you.

Chris Rozum CEO