Proprietary Tools to Save You Time and Money
Increase in Forecasting Accuracy
Our proprietary staffing calculation tool produces forecasting twice as accurate as traditional Erlang calculation models.
Annual Savings with Capacity Planning
A first-engagement client implemented our improved staffing model to reduce excess shrinkage and occupancy while meeting customer demand and increasing CSAT.
Return on Investment
Accuracy of our advanced forecasting model created unprecedented savings for our client, producing a significant ROI within 12 months of execution.