26% Increase in Sales Conversions 22% Increase in Appointments Set Per Lead Overview A North American beauty and personal care company recently partnered with Insite to optimize its outbound dialing
$2M Saved Through Process Optimization 22% Schedule Adherence Improvement +9pts Increase in Forecasting Accuracy Overview Our client is one of North America’s largest energy and home services providers, serving millions
$310K Online Savings $260k Chat/Mobile/SMS Savings $230k IVR Enhancement Savings Overview A leading outdoor cooking brand—known for pioneering some of the first modern grills and continuously shaping industry standards—faced growing
36% Improvement in Near-Term Forecast Accuracy 12% in Staff Savings 39% Savings for Authorizations Overview This home services company has provided various home warranty, repair, and maintenance services for over
$92K+ New Monthly Savings 30% Reduction in New Hire Training Time 10SEC Improvement to AHT Overview Our client, known for facilitating financial solutions for everyday consumer Americans, has an admirable
31% Increase in Sales Within 30 Days $160k Increase in Annual Revenue 30% New Hires Achieved Commission Threshold Overview With exceptional amenities and service and 330 desirable destinations, this leading
$1M+ Annual Savings from Technology Licensing Audit 52% Decrease in Cost from Vendor Assessment $2.4M+ Annual Savings from CCaaS Technology Optimizations Overview With exceptional amenities and service and 330 desirable
$1M In Potential Annual Savings Identified 31% Inbound Answer Rate Used to Create Strategic Roadmap Overview This for-profit, accredited university faced significant operational and technical challenges after implementing a new
$123K+ Total Annual Labor Cost Savings 5.2K+ Hours Saved With IVR Optimization $8.2K+ Labor Hours Saved by Streamlining Call Flow Overview The nation’s leading indoor family waterpark resort and lodging
