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Drive CSAT with contact center accessibility for seniors.
As the baby boomer population ages, it’s critical that contact centers prioritize accessibility for older adults. Our infographic explores strategies to make customer service more user-friendly for 55+ customers!
From implementing manageable interfaces to providing personalized support, these tips enhance the customer experience for your older adult demographic. Don’t miss out — grab your free infographic now!
Discover contact center accessibility tips to:
- Upskill agents with call center training to support customers with different needs
- Empower customers with accessible call center technology and a user-friendly IVR
- Personalize interactions and gain productive feedback for maximum CSAT
- And much more!
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