Our Best Knowledge Management Features
Almost immediately, new starters using livepro performed significantly better than existing staff using our old system.
We couldn’t be happier with livepro. It’s an essential tool that underpins our commitment to great customer service.
We are so pleased we chose livepro for our knowledge management. livepro delivered great results and have turned out to be better partners.
The Benefits of Our Knowledge Management Platform
livepro Knowledge Management Platform has been primarily built to maximize customer experience and empower your work force to improve customer service satisfaction ratings.
Our workflow system controls who, what and where your authors can contribute knowledge and who approves and publishes it. Reduce costly mistakes and risk to the business.
Our API’s can have you serving your knowledge via your websites, chat, CRM and omni-channel solutions.
livepro helps you understand knowledge utilization as well as team and customer behaviors. Reports deliver marketing insights and help identify training gaps.